First time here? Check out the FAQ!

Problem while scanning files.

0 votes
asked by about CA Security Suite
edited by

My scanner will only scan to 715 files and then it quits. How can I fix this?

1 Answer

0 votes
answered by (309k points)

If the scanner stops, it means there is a problem with the file 716. In this case, you will need to run the application as Administrator and delete the file manually then initiate a new scan. It happens for most of the antivirus applications when they encounter a corrupted file. However, this could also be a bug in the software which can be resolved using the update feature.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register