In order to fix the issue, I suggest upgrade Palace of Change to the latest version. Navigate to the official web page, click Download Casino button, save the file to your computer and install it following the on-screen instructions. After that, go to Start > Control Panel > System and Security > Windows Firewall > Allow a program through Windows Firewall and check the box next to the Palace of Chance. If you can't find the game in the Allowed programs and features window, press the Allow another program button, navigate to the installation directory, select the executable file and press Add. Also, configure your security program to allow Palace of Chance to connect. If you still have issues, you can use 888-262-5515 phone number to get in touch with the Support Team.