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My webcam is not working properly anymore.

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asked by about Camera Assistant Software
edited by

I have a webcam that worked fine until I installed this software. Now, I can't see anything. What can I do?

1 Answer

0 votes
answered by (193k points)

Firstly, remove the utility using its uninstaller or Add or Remove Programs feature (Control Panel > Uninstall a program) and run a registry cleaner to make sure that there are no leftover registry keys in your system. After that, press Windows + Pause/Break key combination and open Device Manager. Expand the Universal Serial Bus controllers and Imaging devices lists, right-click on the webcam driver and select Uninstall. Reboot your computer, make sure that your webcam is connected, press Scan for hardware changes icon from Device Manager and reinstall the drivers.

Also, go to Start, type dxdiag and open the utility. Click the Display tab, check your video card model and download and install the latest drivers from the developer's page. After that, if you want to capture videos or to take photos with your webcam, you can use a utility from Software Informer database.

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