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Windows Explorer has stopped working on my computer.

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asked by about Windows Defender
edited by

Windows Explorer has stopped working on my computer. Can you help?

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answered by (193k points)

Firstly, in order to fix the issue, perform a full system scan using your antivirus or a security program from Software Informer database. Next, navigate to Start > Control Panel > Appearance > Folder Options, click the View tab, check the Always show Icons, never thumbnail box, un-check the Display file icon on thumbnails and click OK. After that, try to open any folder that contain videos or pictures and if you receive the same error, the directory that you're viewing possibly contains one or more files that are corrupted. Go to Start, type Action Center and open the utility. Click Maintenance, press View reliability history and then select View all problem reports. Scroll down to Windows Explorer items, double-click the Stopped working option and check the technical details to find out what cause the error. If the issue is caused by a program, remove it using Add or Remove Programs feature (Control Panel > Uninstall a program) or Revo Uninstaller. If these doesn't help, type cmd in the Search programs and files field from the Start menu, open the utility using Administrator rights, type Sfc /scannow and press Enter. Check Microsoft Support page for further solutions.

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