In order to fix the issue, remove the software using its uninstaller or Add or Remove Programs feature, run CCleaner or COMODO System Cleaner to make sure that there are no leftover rogue registry keys in your system and reinstall the program. Also, make sure that your computer runs Windows XP or below because the application is not compatible with the latest Windows operating systems. As an alternative, you can use a similar application from Software Informer database.