I was using IncrediMail Xe Free version since last 5 years. Recently I have been using The Premium Version. Now I am facing a lot of trouble while opening & using the mail almost every day, which I never faced while using the Free version. Now neither I can install the new version nor get the Repair of the existing one. The existing installed version is 5.8.6 4332. However, at present it is completely unusable. Whenever I try to open the mail it gives a message like: "Installing in progress. Please try again." Can you help me?