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QDS Security Toolkit is not working properly on Windows Vista.

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asked by about QDS Security Toolkit
edited by

When I'm using this software on Windows Vista 64-bit, I'm receiving "The encrypted volume could not be mounted. Please check your password and access permissions and try again" message. It is working fine on Windows XP with the same password. The secured drive is created on Windows XP. Can you help?

1 Answer

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answered by (132k points)

If you're using the correct password, right-click the program launcher, select Properties and open the Compatibility tab. Check Run this program in compatibility mode for box, select Windows XP from the drop-down list, click Apply and then OK. After that, right-click again on the QDS Security Toolkit icon and select Run as Administrator. This should fix it.

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