You can download the 3.1 version of HP Total Care Advisor from this link http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75893-1&lc=en&dlc=en&cc=us&%20product=3665141&os=2093&lang=en Go to http://hp-total-care-advisor.software.informer.com/ for more information about the software.