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I can't record a video with sound from my desktop. When I go to Settings > Audio, the Configure button is grey. My sound system is working OK when I'm playing videos from YouTube. What can I do?

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asked by (120 points) about My Screen Recorder
edited by

I can't record a video with sound from my desktop. When I go to Settings > Audio, the Configure button is grey. My sound system is working OK when I'm playing videos from YouTube. What can I do?

1 Answer

0 votes
answered by (193k points)

The Configure option is not available because you don't have the speaker installed or enabled. In order to fix this, go to Start > Control Panel > Hardware and Sound > Sound > Recording, right-click on the window and check Show Disabled Devices. After that, right-click on the Stereo Mix device and select Enable. If you don't see the device, you will need to reinstall the audio driver. Go to Start, type dxdiag and open the utility. Click the Sound tab, check the information below Device and go to the developer website and download and install the latest drivers available.

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