In order to fix the issue, use the Add or Remove Programs feature (Control Panel > Uninstall a program) to uninstall the webcam software and go to Start > Control Panel > Hardware and Sound > Device Manager. Look for the webcam driver in the Imaging devices or Universal Serial Bus controllers lists, right-click on its icons and select Uninstall. After that, reboot your PC, download a new installation package for your operating system and webcam model and install it following the self-explained instructions.
