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I can't see the video.

0 votes
asked by about RealPlayer
edited by

I downloaded a movie and when I open it, I can hear the sound, but I can't see the video. Can you help?

2 Answers

0 votes
answered by (620 points)
edited by

HELLO FRIEND, first check your Windows visual settings, then check your real players video settings. If the problem remains, then the movie you downloaded might be damaged.

0 votes
answered by (132k points)
edited by

First, make sure that the file you want to play is a .ram, .rmm, .ra, .rax, .rv., .rvx, .rm, .rmx, .rmvb, .rmd, .rmj, .rms, .rp, .rt, .mp3, .mp2, .m4a, .mp4, .mpg, .mpeg, .smil, .smi, .mov, .qt, or .avi file. After that, update the program and try again. If it doesn't work, install Combined Community Codec Pack and check if you can play the file using VLC Media Player. If it doesn't work, it's possible that the file you want to open is corrupted.

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