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I can't install iTunes. Can you help me?

+3 votes
asked by (150 points) about Apple Mobile Device Support
edited by

I bought a new iPod, but when I try to set it up, I can't install iTunes 7.6.2. I received a "Service 'Apple Mobile Device' failed to install. Verify that you have sufficient privileges to start system services" message. I have a Windows XP computer with a Pentium 4 processor and 80Gb free Hard Drive space. What can I do?

1 Answer

0 votes
answered by (193k points)

In order to fix this issue, I suggest you to download and install iTunes 11.3. After the downloading process is completed, right click on the installation package and select Run as Administrator option. Follow the provided steps and when the Finish message will appear connect your iPod to your computer and install the driver. After the driver is installed press Finish option.

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