First time here? Check out the FAQ!

I can't install iTunes. Can you help me?

+3 votes
asked Jun 5, 2008 by tony franks (150 points) about Apple Mobile Device Support
edited Jul 16, 2014 by Pete Clapp

I bought a new iPod, but when I try to set it up, I can't install iTunes 7.6.2. I received a "Service 'Apple Mobile Device' failed to install. Verify that you have sufficient privileges to start system services" message. I have a Windows XP computer with a Pentium 4 processor and 80Gb free Hard Drive space. What can I do?

1 Answer

0 votes
answered Jul 16, 2014 by Pete Clapp (193,030 points)

In order to fix this issue, I suggest you to download and install iTunes 11.3. After the downloading process is completed, right click on the installation package and select Run as Administrator option. Follow the provided steps and when the Finish message will appear connect your iPod to your computer and install the driver. After the driver is installed press Finish option.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register