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I can't import albums.

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asked by (120 points) about Digital Photo Navigator
edited by

I have tried to import albums without success . It brings up the window to browse and select the album, but when I click OK it doesn't work. Can you help?

2 Answers

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answered by

how do i import video from my jvc camcorder to computer ?

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answered by (193k points)

First, right-click on the album files you want to import, select Properties and click the General tab. After that, check the information next Type of file and see if the file format is .jia or .vna. These two are the only album files format supported by the application. If the files are supported, remove the program using its uninstaller or Add or Remove Programs feature and download and install the latest version of the application. This should fix it.

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