replaced my comp. i need new auth. for new comp. for master king sent email got no response.

Question

I need assistance to move master king from old computer to new. I sent email to master king and response said you'll be contacted in 2/3 days its been 3 weeks. please help.

Answer 1

It seems you are trying to transfer your license or authorization for the "MasterKing" program to a new computer and have difficulty getting a response from their support team. Here are a few steps you might try:

1. Check Your Email Spam/Junk Folder: Ensure their response isn't caught in a spam or junk folder by accident.
2. Contact Support Again: Send another email to their support team, and ensure you are using the correct contact information. Sometimes re-sending an email can help if the first one was missed.
3. Alternative Contact Methods: Look for alternative contact methods on their official website, such as a phone number or a contact form.
4. User Forum/Community: Check if there’s an online user forum or community where you could seek advice or assistance from other users who may have had similar issues.
5. Review Their Website for Instructions: Some software vendors provide instructions or tools directly on their site for moving software to a new computer.

It's essential to ensure any support or official contacts you use are legitimate to avoid scams or phishing attempts.