I have to resend info back to the sign to keep it up and running. The display will disappear and just have a solid red block or red lines. How to fix this?
The issue you're experiencing with HD2016 might be related to either software or hardware problems. Here are a few troubleshooting steps you can try:
Check Cables and Connections: Make sure all cables and connections between your computer and the display/sign are secure and undamaged.
Update Software: Ensure that you have the latest version of the HD2016 software installed. Sometimes, outdated software can cause display issues.
Configuration Settings: Check the settings within the HD2016 program to ensure that the display configuration is correct. Any incorrect setting might result in the signs not displaying correctly.
Hardware Issues: It's possible that there might be a hardware issue with the display or the connected equipment. If you have access to another similar device, try connecting to see if the problem persists.
Contact Support: If none of these steps resolve the issue, it may be best to contact the manufacturer or the software provider for further assistance, as they may have specific troubleshooting steps for this condition.
