Why my profile no longer loads either in the application or in the scale?

Question

It seems that the SD card data is corrupted in the profiles. I cannot create new profiles or modify them. How to re-initialize everything?

Answer 1

To re-initialize everything in the Bodyvision program for Windows, you can try the following steps:

1. Backup Your Data: Before proceeding, make sure to back up any data you can access to avoid losing important information.

2. Check the SD Card: Remove the SD card and check it for errors on another device. Use an SD card reader to connect it to a computer and see if you can access and repair the files using disk utility software.

3. Reformat the SD Card: If the SD card is the issue and cannot be repaired, consider reformatting it using your computer. Be aware that this will erase all data on the card, so only proceed if you've backed up your information.

4. Reinstall the Software: Uninstall the Bodyvision software and then reinstall it to ensure that corrupted application files are replaced. This can often resolve issues related to profile loading.

5. Create New Profiles: After addressing the issue with the SD card and software, try creating new profiles within the application. If the problem persists, there may be a deeper issue with the software or hardware compatibility.

6. Contact Support: If these steps do not resolve the problem, consider reaching out to the Bodyvision customer support for further assistance.

These steps should help in troubleshooting the profile loading issues within Bodyvision.