How to load up an existing project that other engineer did?

Question

I have a Rako system in the flat, and can access it on my Rako Controls phone app. I want to use Rasoft to fix some problems and add more to the system, but an engineer originally did it, and he is long gone. How do I load an existing project which I don't have on my laptop?

Answer 1

To answer your question about loading an existing project in Rasoft Pro without having the original project file on your laptop, you will likely need to retrieve the project data directly from the Rako system installed in your flat. Here are some steps you might consider:

1. Contact Rako Support: They might have a backup of your project data if the engineer registered it with their services or might help in guiding you on how to extract it from the existing infrastructure.

2. Use Rako App: Explore if the Rako Controls app you are using has an option to export or backup the current setup, which you can then import into Rasoft Pro.

3. Network Discovery: With Rasoft Pro, there might be an option to scan and discover the existing configuration from the devices directly, provided they are accessible on the same network.

4. Consult Documentation: Check the Rasoft Pro documentation for steps on how to synchronize with existing Rako hardware.

If those options are unavailable or unsuccessful, you might need to reconfigure the system manually in Rasoft Pro according to the current setup in the app or by manually re-programming as per your requirements.