Smart log really slow ie I tap a test it takes a minute to load

Question

Hi,

All of a sudden smartlog is taking ages to load, if I open a test result and then go back to the Home Screen i get the spinning circle thing for about 30secs. I also have to wait when I tap any of the icons at the bottom of the screen. I’ve also got a load of results (20+) that are 3mins apart, I definitely have not pricked my finger that many times today.

Edit: It the app is working perfectly on my iPad, no slow downs or false test results. I have uninstalled/rebooted my phone numerous times.

Answer 1

It seems like SmartLog program is experiencing slow loading times and delays when accessing certain features. Additionally, there are unexpected test results appearing. It could be a technical issue with the program or device.