The issue might persist due to various reasons. Here are a few troubleshooting steps you can try:
- Ensure that the camera is properly connected and powered on.
- Double-check your network settings and ensure that the camera is connected to the correct Wi-Fi network.
- Make sure the EseeCloud software is updated to the latest version.
- Restart your router and camera.
- If possible, try accessing the camera from a different device to rule out any compatibility issues.
If the issue persists despite trying these steps, it might be worth contacting the EseeCloud support team for further assistance.