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Skype has stopped working and can't be installed: a dialogue box says that "Windows has stopped this programme"

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Skype was working very well, but after two months it is no longer working; and during installation a dialogue box appears saying that "Windows has stopped this programme." I do have a camera, microfone and wifi on my laptop.

1 Answer

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answered by (15.7k points)

Skype's functionality can be damaged by different parameters, such as outdated software drivers, OS issues or application incompatibilities. Before uninstalling and reinstalling the application, make sure that you have the latest device drivers, the latest version of DirectX and that your firewall settings are correctly configured. If the problem persists even after checking all these settings, try uninstalling Skype and replacing it with the latest software version.

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