When Vocia MS-1e is added, all other Vocia devices go offline

Question

I am having an issue with Vocia system configuration. Without the MS-1e in the list of devices, other the Vocia devices work normally, but once I add the Vocia MS-1e, they become offline.

Answer 1

This issue may be caused by a network configuration problem. It is recommended to contact the manufacturer's technical support for assistance in resolving this issue.