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How to connect the unit to the software to download records via USB?

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asked by about Bio-office Fingerprint Attendance System
edited by

We have updated our pc to windows 10 and installed original software from 2010 ok. The programme opens but will not connect to unit when clicking on it.

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answered by (89.5k points)

To connect the unit to the software to download records via USB, you will need to make sure to install the most up-to-date version of the software that is compatible with Windows 10. Additionally, you will need to make sure that the unit is properly connected to the computer and that the correct drivers are installed.

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