Ripmate is crashing when Colour Files are sent to it. Why?

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asked by about ECRM RIPMate
edited by

We are running RipMate 8.3 Revision 1 and whenever we send a 4 colour file through our Colour Channel, the Ripmate tries to spool it but then crashes, however it allows Mono Jobs through the Mono Channel.
It is on running on a Windows PC, the software has been in place for over 6 years working with a DPX plate maker.
Will uninstalling and re-installing the software fix this?

1 Answer

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answered by (91.4k points)

Uninstalling and re-installing the software may fix the issue, but it is recommended to contact the software manufacturer's technical support for further assistance in troubleshooting the issue.

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