Why do I get printing issues?

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asked by about DBMIS6E
edited by

I connected a working xprinter to my pc but each time I try printing receipt on the DBMIS6E software, I get a reply saying 'template loading failed'. Please what's the way out. Thank you

1 Answer

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No avatar answered by (91.8k points)

The issue with the "template loading failed" error in the DBMIS6E software could be due to several reasons. It might be worth checking if the printer drivers are properly installed and compatible with the software. Additionally, ensuring that the template files are correctly configured within the software can also help resolve the issue. If the problem persists, contacting the software's support team or referring to the user manual could provide further guidance.

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