My options only have 2.0, but Honestech is 3.0. What do I do?

Question

I must have updated my 2.0 honestech VSH to DVD and now it will not accept any transfers from cassette videos to my computer. The option button only has 2.0 and not 3.0 -what do I do?

Answer 1

If your options only show version 2.0 and not version 3.0, you may need to check if you have properly updated the software to the latest version. You could try reinstalling the software or reaching out to the Honestech customer support for assistance with updating to version 3.0.