How to resolve issues with my ip camera and ipolice SND-E6011RP?

Question

hi
i have problem with my samsung camera ipolice for wiewer in explorer.

Answer 1

To resolve issues with your Samsung camera "ipolice SND-E6011RP" in the STWWebviewer program for Windows, there are a few steps you can try:

1. Make sure that you have the latest version of the STWWebviewer program installed.
2. Check the compatibility of your camera model with the STWWebviewer program.
3. Ensure that your camera is connected properly to your network and has the correct IP address.
4. Configure the camera settings correctly in the STWWebviewer program, including the correct IP address, port number, and login credentials.
5. Verify that your Windows firewall or antivirus software is not blocking the connection to the camera.
6. If you are still experiencing issues, try accessing the camera from a different browser or device to isolate the problem.

If the issue persists, it may be helpful to consult the user manual or contact Samsung technical support for further assistance.