Why am I receiving numerous virus and spyware protection malfunction messages?

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asked by about Charter Security Suite

Keep receiving numerous copies of the following message:
"Virus and spyware protection malfunction: Your computer is not protected. Please restart your computer. Remember to save your work."

I ran a scan and did not find any issues.

Thank you.

1 Answer

0 votes
answered by (91.1k points)

It seems that you are experiencing a malfunction with the virus and spyware protection of Charter Security Suite. Although you did not find any issues during a scan, the repeated warning message suggests a potential problem. To address this, it is recommended to restart your computer as instructed and ensure that any necessary updates or patches for Charter Security Suite are installed. Saving your work before restarting is also advisable. If the issue persists, you may need to contact Charter Security Suite's customer support for further assistance.

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