How to resolve the Adobe Drive error while loading this application?

Question

I getting a message says 'Adobe Drive is starting. Please wait.' appears when i try to load Adobe Drive 2 program on Windows 10. Once the progress bar is comes up, i click close the application before Adobe Drive program turns to white and getting an application is not responding appears. How to fix the problem?

Answer 1

You can try resolving the issue by following these steps:

1. Close the Adobe Drive program, if it is running.
2. Click on the Start menu and open the Control Panel.
3. Go to "Programs" or "Programs and Features" (depending on your Windows version).
4. Locate Adobe Drive CC in the list of installed programs and select it.
5. Click on the "Uninstall" or "Change" button at the top.
6. Follow the on-screen instructions to uninstall Adobe Drive CC.
7. Once the uninstallation is complete, restart your computer.
8. After the restart, download the latest version of Adobe Drive CC from the official Adobe website.
9. Install the downloaded file and follow the installation instructions.
10. Once the installation is complete, try running Adobe Drive CC again and check if the error persists.

If the issue still persists, you may need to contact Adobe support for further assistance.