Visual corruption

Question

I have uploaded an MPEG video to the videostudio editor and it shows as a purple screen on the video preview window. It plays the sound fine but the visual is completely corrupted.
How do I fix this please?

Answer 1

To fix the issue of visual corruption in Corel VideoStudio, you can try the following steps:

1. Update your graphics drivers: Make sure you have the latest version of the graphics drivers installed on your computer. Outdated drivers can often cause display issues.

2. Clear cache files: In VideoStudio, go to "Settings" or "Preferences" and find the option to clear cache or temporary files. Clearing these files can resolve corruption problems.

3. Change project settings: Sometimes, the issue could be related to project settings. Try creating a new project and import the MPEG video again to see if it resolves the visual corruption.

4. Reinstall the software: If the problem persists, you can try reinstalling Corel VideoStudio. Uninstall the software, restart your computer, and then install it again from the official Corel website.

If none of these steps solve the issue, you may need to contact Corel's support team for further assistance.