There could be several reasons why the picture is not appearing but the sound is working in BlazeVideo HDTV Player Professional. Here are a few troubleshooting steps you can try:
- Make sure your graphics drivers are up to date.
- Check if the video file format is supported by the player.
- Adjust the video settings within the player to ensure the video is not being displayed on a different monitor or device.
- Try playing a different video file to determine if the issue is specific to a particular file or all files.
- Restart the computer and try playing the video again.
If the problem persists, you may need to contact the BlazeVideo support team for further assistance.
