The PC where you want to install the software is not compatible. By default, Bluetacks has the following system requirements:
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Minimum system requirements:
OS: Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista SP2 , Windows XP SP3 (32-bit only)
You must be an Administrator on your PC.
Your PC must have at least 2GB of RAM/main memory. (Note that having 2GB or more disk space is not a substitute for RAM)
Your PC must have 4GB of disk space available for storing Android apps / games and their data.
The drivers for your PC's graphics drivers should be updated for compatibility with BlueStacks as described in the following post
The PC must have a broadband connection to access games, accounts and related content
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Recommended system requirements
OS: Windows 10
You must be an Administrator on your PC.
Processor: Intel Core i5-680 (passmark 3500) or higher processor with virtualization extensions enabled in the BIOS
Graphics: Intel HD 5200 (passmark 750) or higher
Memory: 6GB or higher
HDD: SSD (or fusion)
storage HDD Space: 40 GB
Internet: Broadband connection to access games, accounts and related content
For additional information, check the official website of Bluestacks.