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How can I use my device?

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asked by about BlueStacks App Player
edited by

It says: “Your device is not supported, but it will be included in a later time. Thanks for understanding”.

1 Answer

0 votes
answered by (236k points)

The PC where you want to install the software is not compatible. By default, Bluetacks has the following system requirements:

  • Minimum system requirements:

    OS: Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista SP2 , Windows XP SP3 (32-bit only)
    You must be an Administrator on your PC.
    Your PC must have at least 2GB of RAM/main memory. (Note that having 2GB or more disk space is not a substitute for RAM)
    Your PC must have 4GB of disk space available for storing Android apps / games and their data.
    The drivers for your PC's graphics drivers should be updated for compatibility with BlueStacks as described in the following post
    The PC must have a broadband connection to access games, accounts and related content

  • Recommended system requirements

    OS: Windows 10
    You must be an Administrator on your PC.
    Processor: Intel Core i5-680 (passmark 3500) or higher processor with virtualization extensions enabled in the BIOS
    Graphics: Intel HD 5200 (passmark 750) or higher
    Memory: 6GB or higher
    HDD: SSD (or fusion)
    storage HDD Space: 40 GB
    Internet: Broadband connection to access games, accounts and related content

For additional information, check the official website of Bluestacks.

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