Electa live screen recorder full screen recording issue

Question

i have windows 10 and using electa live screen recorder to capture a video shared to me on google drive when I have done the capture using full screen mode after the recording when I play back the video it seems to be zoomed out and the playback video shows only 1/4 of the screen captured. what settings should I use

Answer 1

same issue to me. Only a part of the screen is recorded. I have Windows 10. I use this sofware with other win10 with no issue at all.