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NW-E394 no longer recognized by Windows 10 computer.

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asked by about Media Go
edited by

My Windows 10 computer no longer recognizes my Walkman. It did a few weeks ago. I did the trouble shooting suggested by the YouTube video. I just bought this in 2017 to replace an older Sony. Please help.

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No avatar answered by (329k points)

You might have to apply a firmware upgrade before using on Windows 10. On the official website, they state that the firmware is compatible with Windows 10 operating system.

Access the following website to read about the compatibility, requirements and general firmware flashing for the NW-E394 device.

As a tip, try disabling Driver Enforcement if you have drivers to install. Here's how to do it: Start > Settings > Update and Recovery > Recovery > Advanced Startup > Restart > Troubleshoot > Advanced options > Startup Settings > Press key 7 > Restart.

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