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Can't watch on my phone with the new version.

0 votes
asked by about Smart PSS
edited by

I had installed iDMSS Lite app in my iPhone 6 and really had a good experience with it, but last week there was an update of the app, and now I can't watch them.

I get through my user and password, but when I arrive to cam display monitor it says can't access.

It is important that you know I have Windows 10 on my PC and in my Android mobile telephone I still can watch them (gDMSS lite) but not on the iPhone.

What can I do or where do I get the old version so I can continue watching my cameras or is an error that you are working on? And if it's and error, when will it be fixed?

1 Answer

0 votes
answered by (329k points)

If you check the software page, you'll notice that after the Apple OS Update, the application fails to work anymore. There are users who encountered the same error. Unfortunately, going back is not an option since the latest download will be always to the latest version available.

You need to use the application only on Android and Windows, until an update is released by the developers for iDMSS Lite app.

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