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Lenovo won't import the correct photos.

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asked by about Lenovo Photo Master
edited by

Lenovo will only recognize and download maybe 7 of the 50 photos I need downloaded from the weekend.

1 Answer

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answered by (329k points)

Your photos have to be in BMP, TIFF, JPG, or PNG file format so that Lenovo Photo Master to recognize them. If you have RAW image files, then another application is required. For example, Adobe Lightroom works with the RAW files. These files are images at their pure quality without modification. You can tweak and customize them as you please. This could be a reason why the Lenovo Photo Master refuses to import the files or the files are corrupted and they can't be recognized by the Photo Master's engine.

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