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Unable to log in after update.

0 votes
asked Aug 29 by Brian about TradeStream Professional
edited Aug 30 by Stephen Prastman

Haven't been able to log in after updating. Message box: "Tradestream Professional has stopped working. A problem caused the program to stop working correctly. Windows will close the program & notify you if a solution is available". Tried rebooting several times to no availability. Uninstalled and reinstalled. Still unable to log in. Please advise.

1 Answer

0 votes
answered Aug 30 by Stephen Prastman (254,570 points)
edited Sep 22 by Marco Jauch 1

If you have problems after the update, then I recommend backing up the data and reinstalling the application again. You can download the latest version of the software from the application's page at Software Informer.

As an advice, you should stay away from the offered updates if they crash the software. Instead, report it to the developers.

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