Hi, we have installed the Access control software for our company. After I update "Deactivate date" from 2020-12-31 to 2028-12-31 in user/personnel, we cannot download the access card, cannot change the password of each user and even the access privilege. I cannot find out the solution from my supplier. Do you have any suggestion for it? If I install the software and add the ICC card details again? Will it back to normal?
Thank you for your help.