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Opening video is unsuccessful, Node is not online.

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asked Jul 22 by john ardolino about NVMS-1000
edited Jul 25 by Alex Urbach

The above is the error message I am now getting. I am not real tech savvy but have looked for a solution to no availability. Can you please give me some guidance?

1 Answer

0 votes
answered Jul 25 by Alex Urbach (306,420 points)

I manage a surveillance system myself and had the same issue while playing a video. However, I noticed that when I play a video that was recently recorded (1-2 hours) it refuses to play. If it's possible, switch the player and then try to play the videos. I know that this also happens when the software didn't embed the headers into the file, and even the built-in player doesn't know how to play them. Just wait a little longer and then play the video.

If it's possible, re-download and install the NVMS-1000 application once again as this could be a bug as well.

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