Contacting the LDC Client support

Question

I am looking to contact the support as our current LDC Client is no longer working properly. We can log in and filter the calls, but are unable to play them or save them. The version we are working with is 5.1.11-4.99K. Do we need to download a newer version? The system was originally purchased through BT in the UK.

Answer 1

I don't have the tool installed, but last I checked, 5.1 was the newest version of the LDC Client, so that's probably not the issue. As far as contacting the support desk goes, there are several ways for you to do that: you can send the company an email using this address: [email protected] , you can try to reach the live support using this URL: http://www.onsoft.de/en/livesupport.php or you can use the phone by dialing this number: +49 (30) 390 408-0.

In case you're from Turkey, the simplest way to contact Onsoft would be to either use this email address: [email protected] or this phone number: +90 (212) 220 15 12.