Unfortunately, there is no way to "wake" the battery if it doesn't want to charge. It means the battery is now faulty and needs to be replaced with another new one. YOu have to return the battery and ask for a refund or request a new one from the seller as this is not normal to happen for brand batteries.
I've searched the web with hope to find something, but there is nothing available which means that you actually have to return the battery. Also, make sure that the charger is working just fine. Remove the battery, attach the AC adapter and turn on the laptop to see if it works.