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Having issues with installation.

0 votes
asked by about TutorChat
edited by

PLATFORM VERSION INFO
Windows : 10.0.14393.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.6.1586.0 built by: NETFXREL2
clr.dll : 4.6.1586.0 built by: NETFXREL2
dfdll.dll : 4.6.1586.0 built by: NETFXREL2
dfshim.dll : 10.0.14393.0 (rs1_release.160715-1616)

SOURCES
Deployment url : http://installtutorchat.tutorabc.com/TutorGroup.Comet.ClientApplication.application
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET
Application url : http://installtutorchat.tutorabc.com/Application%20Files/TutorGroup.Comet.ClientApplication_1_1_4_2/TutorGroup.Comet.ClientApplication.exe.manifest
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET

IDENTITIES
Deployment Identity : TutorGroup.Comet.ClientApplication.application, Version=1.1.4.2, Culture=en, PublicKeyToken=ff1664e9c70d8f21, processorArchitecture=x86
Application Identity : TutorGroup.Comet.ClientApplication.exe, Version=1.1.4.2, Culture=en, PublicKeyToken=ff1664e9c70d8f21, processorArchitecture=x86, type=win32

APPLICATION SUMMARY
* Installable application.

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of http://installtutorchat.tutorabc.com/TutorGroup.Comet.ClientApplication.application resulted in exception. Following failure messages were detected:
+ Unable to install this application because an application with the same identity is already installed. To install this application, either modify the manifest version for this application or uninstall the preexisting application.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [2017/01/31 11:06:04 AM] : Activation of http://installtutorchat.tutorabc.com/TutorGroup.Comet.ClientApplication.application has started.
* [2017/01/31 11:06:06 AM] : Processing of deployment manifest has successfully completed.
* [2017/01/31 11:06:06 AM] : Installation of the application has started.
* [2017/01/31 11:06:06 AM] : Processing of application manifest has successfully completed.
* [2017/01/31 11:06:10 AM] : Found compatible runtime version 4.0.30319.
* [2017/01/31 11:06:10 AM] : Request of trust and detection of platform is complete.
* [2017/01/31 11:06:30 AM] : Downloading of subscription dependencies is complete.
* [2017/01/31 11:06:30 AM] : Commit of the downloaded application has started.

ERROR DETAILS
Following errors were detected during this operation.
* [2017/01/31 11:06:30 AM] System.Deployment.Application.DeploymentException (Subscription)
- Unable to install this application because an application with the same identity is already installed. To install this application, either modify the manifest version for this application or uninstall the preexisting application.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SubscriptionStore.CheckApplicationPayload(CommitApplicationParams commitParams)
at System.Deployment.Application.SubscriptionStore.CommitApplication(SubscriptionState& subState, CommitApplicationParams commitParams)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

1 Answer

0 votes
answered by (236k points)

Based on the error above, it appears that you already have an entity installed with the same name, and because of that, the software refuses to install correctly. As suggested, you have to either modify the manifest file or remove the current installation of TutorChat. Once you do that and restart the installation environment, the current package will deploy successfully.

If it still doesn't work, access the main website and connect to the member's area.

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