Hello, I have Interactual as well as a Directshow compatible DVD decoder, however my DVD won't play. The title page of the movie appears and when I hit play, I get a pop-up box entitled Error PL4013. Do you know what's wrong?
There have been various issues with this player and users complained about that error as well. Some DVDs have Interactual Player bundled with and then you try to play them, the software is launched instead.
Use VLC Media Player and manually open the DVD then it should play correctly. If you're using other player, then install a set of codecs and avoid using Interactual Player. Users also mentioned that it comes bundled with the Dell laptops.