Can't find COM port.

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asked by about BOS package with Bridgesorter
edited by

After the big update of Windows 10 our duplicate machine doesn't work. It can't find the COM port and I can't install a COM port. What to do?

2 Answers

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answered by (264k points)

When you attach something to the Serial/Parallel port, the software should detect it, however, many applications nowadays that are using COM ports also need a driver for this operation. Therefore, look for the driver for your machine and the corresponding COM port should be enabled.

Also, read the manual to see how to properly install the application: http://www.duplimate.com/Help/BOS/pdf/BOS_package_manual.pdf

0 votes
answered by

Same problem with Windows 10. When trying to duplicate a board in demo board, I get the error message "COM port does not respond".

By "machine", do you mean the Bridgesorter unit? Where do I look for the driver and how do I enable it?

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