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Problem with installing the software.

0 votes
asked by about Gateway Interactive Classroom - A2
edited by

The gatewayi.qz_ has stopped working. I keep getting this message while installing A2.exe.

1 Answer

0 votes
answered by (309k points)

There could be a few causes to this issue:

  1. The installer is corrupted, therefore the error could mean it's unable to unpack the file.

  2. There is a virus infection that affected the package integrity.

  3. You have launched the installer without Administrative rights. Right click the setup and choose Run as Administrator.

For the first two situations, re-download the application, and disable any download managers. Use only the browser to save the install package.

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