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Unable to connect my Biometrics software.

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asked by about Nabteb Biometric System
edited by

I have installed the Biometrics software. I have also installed the Digital Persona software but they are not connecting. Where is the problem? I have Windows 7 Home Premium.

1 Answer

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answered by (309k points)

Based on the information found on the developer's website, you have to install a third party package as well. This enables you to use the device and connect it properly to your PC.

Luckily, the developer already provided the link to these packages (architecture enabled - 32/64 bit) on its FAQ page.

Browse on the following page with this link:

The package you need to download is: Biometrics Runtime Environment.

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