I'm just starting to use RHiComs. I can't create an Excel file. It is saving and logout itself without creating any file.
RHiComs is part of a company that doesn't provide public testing for the software, and based on the information on the official website, it appears that the software can be accessed only if you are a customer. Now you have two choices in order to find out if the software supports Excel saving or not:
Contact the developers using the information on the following page: http://www.rhi-group.com/contact-us.htm
Use the manual of the software. Go to Help > Contents and browse through the available database in order to see all the available operations.