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Viber images saving problem.

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asked by about Viber Messenger
edited by

I've a problem in my Viber image folder on my Oneplus One as if I get few more photos at once from someone all the photos won't save into the folder, instead only one image (1st image among the photos) shows many times. Please give me a solution for this.
Ex- If I receive 6 photos at once the first photo shows 6 times in my viber folder where photos saves automatically.

1 Answer

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answered by (329k points)

I've searched for this issue, but it appears no one else is having or encountered it which means it's a localized error, therefore the approach needs to be a standard one. For example, backup your Viber folder with all its contents. You can simply use the built-in File manager to move the folder.

After this procedure, go to Settings > Applications > All tab > Viber. Tap on Viber and use Clear Data and Clear Cache. Reboot the phone, add the account again, initiate the chat with the user sending you images and then wait for results. Alternatively, you can add the folder back to its location, except the images. Only messages and user's images should be added.

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