Mistake in order number when paying for Avast Premier.

Question

On 18th May 20016 I paid for the purchase of Avast Premier and I made two mistakes:

1. I wrote a mistaken number for my order. I wrote number 13909005262 instead of 16521552362, which is the correct one.
2. I paid 19,99€ instead of 9,99€

I would be really grateful if you could solve these problems and send me the licence for Premier Avast. Thank you in advance.

Answer 1

You have to get in touch with the software's representatives through their phone number or Skype (account required). Only the support technicians have the right to access anything that is related to the payment and purchasing.

• Support page: https://www.avast.com/total-support

• Phone number: +1-866-951-7679

• Skype call (it's the same number, but you will call them through Skype and using the Skype's technology): +18669517679