You should pull up you device and access the App Store application, then check the Updates tab to see if the software is installed to the latest version. I have seen on some forums that the latest version of the software fixes this issue. Additionally, update the iTunes to the latest version.
If you have a Mac, go to Mac logo > Software Update. For Windows, simply redownload the latest version from official website: http://www.apple.com/itunes/download/